Hi,

This is Josh Lim here from Advertlets. This is directed all reading this, including bloggers that have registered with Advertlets in our key markets of Malaysia & Singapore.

Firstly, we admit. We made an error in judgment, and we did not intend for this to happen. And we are very sorry that it did, and would like to apologize for everyone affected. Some small mistakes are resolved easily, and affect a few. And some mistakes, however small, can affect millions.

Most of you are probably disappointed, confused or angry at the recent downtime that has happened, that has cut off access to your blogs. Over the past few days, we have been doing everything we can to restore service, as well as answering e-mails, phone calls, smses, media interviews, and support requests.

Its hard to apologize to more than 15,000 members, and this e-mail was hard to type, but undoubtedly necessary. And first, I’ll probably be best to start by answering questions you might have:

What happened?

A complication in the renewal process caused the Advertlets.com domain to expire, and caused issues for bloggers with our ads installed, which made their blogs redirect to a placeholder page. It was not our intent to do so. Advertlets.com blog users were unable to login to their Advertlets accounts and access the website as well.

Check More in Advertlets Blog Here